Purpose This assignment is intended to help you learn to do the following: Evalu
Purpose This assignment is intended to help you learn to do the following: Evalu
Purpose This assignment is intended to help you learn to do the following: Evaluate the elements and procedures for assuring quality in healthcare services; evaluate the impact of technology on quality of care. Describe how healthcare services are accessed and delivered in the United States. 1. Complete the Module 4 Readings prior to working on this assignment. Document your thoughts as you read. 2. Conduct research to address the following questions. Use the resources at the Franklin University Library to obtain at least three relevant, scholarly sources. o Adverse events are defined as an outcome measure. What are adverse events? What do they tell us about the quality of care? What is the relationship between patient satisfaction and the quality of care? Identify and describe the elements that go into making an effective program to measure quality in a healthcare organization. 3. Write a three- to four-page paper, in which you address each of the items you researched. Incorporate your notes from the readings as well.

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